The Initial Assessment Fee is $99.00 as of October 1, 2023
The Follow-up Treatment Fee is $85.00 as of October 1, 2023
Appointments with the Physiotherapist are NOT covered by Manitoba Health.
You may be covered for Physiotherapy Services under an insurance plan.  We offer direct billing to WCB, MPI, Blue Cross, and numerous private Group Insurance plans.  Please ask our office staff for information on whether your insurance plan allows direct billing.  Some plans do not allow direct billing by service providers; they require that you pay for your treatment and submit your receipts for reimbursement.

We do treat all work and motor vehicle related injuries and will bill directly to WCB or MPI for your sessions as long as you have an approved claim. Please bring your claim number, adjustor’s name and contact info to your first appointment so that the appropriate paperwork can be processed. If your claim is denied, you will be responsible for the treatment charges.

Your initial physiotherapy assessment and treatment will be anywhere from 30 to 60+ minutes. The time you spend in the clinic will vary depending on your condition, stage of healing, and rehabilitation needs.  If you have time constraints surrounding your appointment, please notify your therapist at the beginning of your session so we can plan your care accordingly.

Patients should bring a pair of shorts to change into for assessments/treatments for problems from the waist down. Also, please bring sport/exercise, work and casual footwear for your therapist to assess.

Female patients should bring a tank top to change into for assessments/treatments for problems from the waist up.

If needed, shorts and tank tops are available to change into for use during your appointment at both locations.

We are making every effort to provide a safe and therapeutic physiotherapy experience for our patients, while maintaining physical distancing as much as possible.  Please note our current COVID-19 policies.

PATIENTS

Mask use is recommended for all patients/visitors in the Pan Am Clinic including Pan Am Rehabilitation Services.  The same precautions and recommendations are in place for our Pembina location. Medical grade masks and hand sanitizer will be provided upon entrance to the clinic.  We ask that you call to reschedule your appointment time if you are feeling unwell or have had a recent exposure to someone that has tested positive for COVID-19.

CONSIDERATIONS WHEN ATTENDING YOUR APPOINTMENT
Please attend your appointment on time.  In order for us to maintain physical distancing and allow time for sanitization of surfaces, it is very important for us to remain on schedule.

Please wear a mask.  During a therapy session there may be periods of close contact.  All patients will be provided with a medical grade mask while in clinic.

WHAT WE ARE DOING TO KEEP YOU SAFE

CLINICAL AREA

• When are you arrive for your appointment, you will be taken to your treatment area where you will remain for most of your treatment session.  When in other areas of our clinic space we continue our efforts to maintain social distancing.

PPE

• Current recommendations from Shared Health will be followed with regards to PPE use.
• All staff will wear medical grade masks.  Masks are to be changed if wet or soiled and used for a maximum of one shift.
• Physiotherapists and staff in close contact with patients will wear eye protection.
• Hand hygiene is to be performed upon entrance to the facility and before/after contact with the patient or patient environment.

SANITATION

• Hand sanitizer will be available for use in multiple areas of the clinic.
• All work/service areas will be sanitized with Shared Health facility approved cleaner between patients.
• All equipment used by/for the patient will be sanitized as above.
• All linens will be laundered between uses according to standard procedures.

RECEPTION

• We are happy to provide Interac Tap options as well as e-transfer.
• Physical distancing guidelines remain in place throughout the clinic.